Gk Masala

Terms of Service – GK Masala

Welcome to GK Masala(Home made Products) These Terms of Service (“Terms”, “Agreement”) govern your access to and use of the GK Masala website [www.gkmasala.com] and all services and products offered by GK Masala. By accessing this site or making a purchase, you agree to be bound by these Terms.

If you do not agree to these Terms, please refrain from using our website or services.

Account Registration & Security

  • You may register for an account on our website to access certain features like order tracking and saved preferences.

  • You are responsible for maintaining the confidentiality of your account and password.

  • You agree to notify us immediately of any unauthorized use of your account.

GK Masala is not responsible for losses or damages caused by unauthorized access to your account.

Shipping Coverage

We currently ship to all serviceable pin codes across India through our trusted delivery partners.

  • Domestic Shipping: Available across India via leading courier companies.

  • International Shipping: Not available currently. We are working to expand our delivery network beyond India soon.

Product Orders

a) Placing an Order

By placing an order, you agree to:

  • Provide correct and complete billing and shipping information.

  • Pay all charges incurred as displayed during checkout.

b) Order Acceptance

  • All orders are subject to acceptance by GK Masala.
  • We reserve the right to refuse or cancel any order due to stock availability, payment issues, or other reasons.

c) Order Cancellation
      You may request cancellation before the order is shipped. Once shipped, cancellation is not guaranteed and may be subject to our return/refund policy.

Pricing & Payment

  • All product prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes, unless stated otherwise.

  • We accept payments via secure third-party gateways (UPI, Net Banking, Credit/Debit Cards, Wallets, etc.).

  • GK Masala does not store your payment card or banking details.

In case of any billing errors, please contact us at support@gkmasala.com.

Shipping & Delivery

We strive to ship all orders within 1–2 business days of order confirmation.

  • Estimated delivery time: 3–7 business days depending on your location.

  • You will receive tracking information once the order is dispatched.

  • Delivery delays due to courier issues, weather, or unforeseen events are not within our control.

Please refer to our Shipping Policy for full details.

Returns, Refunds & Replacements

We accept returns or exchanges for:

  • Wrong, damaged, or defective products

  • Products delivered in expired or unusable condition

To request a return or refund:

  • Contact us within 48 hours of delivery

  • Share photos or videos as evidence (if applicable)

  • Products must be unopened and in original condition

Full terms are available in our Return & Refund Policy.

Intellectual Property Rights

All content on this website — including text, images, logos, product names, design, and layout — is the property of GK Masala and protected under Indian copyright, trademark, and other intellectual property laws.

You may not:

  • Copy, reproduce, distribute, or modify our content without written permission.

  • Use our trademarks or brand elements without authorization.

User Conduct

You agree not to use our website to:

  • Engage in any fraudulent or unlawful activity

  • Transmit any viruses, spam, or harmful code

  • Interfere with the functionality or security of the site

  • Collect user data or attempt to breach the system

Violation of these terms may result in account suspension or legal action.

Third-Party Services & Links

Our website may contain links to third-party websites (e.g., payment gateways, logistics providers). GK Masala is not responsible for:

  • The accuracy or content of third-party sites

  • Privacy practices or policies of those platforms

We recommend reviewing their terms before using their services.

Limitation of Liability

To the fullest extent permitted by law:

  • GK Masala is not liable for any indirect, incidental, or consequential damages (including loss of profits, data, or use).

  • Our liability is limited to the value of the products purchased by you.

We do not guarantee that the website will be error-free, secure, or uninterrupted at all times.

Indemnification

You agree to indemnify and hold harmless GK Masala, its affiliates, employees, and agents from any claims, liabilities, or damages arising out of:

  • Your misuse of our website or services

  • Your violation of these Terms

  • Any breach of applicable laws

Privacy

We value your privacy. Please refer to our Privacy Policy to understand how we collect, use, and safeguard your personal data.

Termination

GK Masala may terminate or suspend access to our website or your account at any time for:

  • Violation of these Terms

  • Fraudulent activity

  • Legal/regulatory requirements

Termination does not affect any rights or liabilities that accrued prior to termination.

Governing Law & Jurisdiction

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in India

Changes to These Terms

GK Masala reserves the right to update or modify these Terms at any time. Changes will be posted on this page with a revised date.

We encourage you to review these Terms periodically. Continued use of the website after changes means you accept the updated Terms.

Website is owned Nagesh g Krishna

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