Privacy Policy – GK Masala

At GK Masala, we value your privacy. This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase from our website www.gkmasala.com.

By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

When you visit or use our site, we may collect the following types of information:

a) Personal Information

Name
Email address
Phone number
Billing and shipping address
Payment information (processed securely via third-party gateway)
Order history

b) Non-Personal Information

IP address
Browser type
Device details
Pages visited
Time spent on the website
Cookies and similar technologies

How We Use Your Information

We use the information we collect for the following purposes:

To process your orders and payments
To deliver products and provide tracking updates
To communicate with you about orders, offers, or issues
To improve our website and user experience
To comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

Sharing Your Information

We may share your data only with:

Trusted service providers (e.g., payment processors, delivery partners)
IT and analytics partners to improve performance and security
Government agencies, if required by law

All such partners are required to protect your data and use it only for the intended purpose.

Payment Security

We use secure third-party payment gateways (e.g., Razorpay, Paytm) to process payments. We do not store your credit/debit card or banking details on our servers.

All transactions are encrypted and processed over secure SSL connections.

Data Retention

We retain your personal information:

As long as necessary to fulfill orders and provide customer service
As required by law for accounting or compliance reasons

If you want your information deleted, email us at support@gkmasala.com.

Your Rights

You have the right to:

Access the personal data we hold about you
Correct inaccurate or outdated information
Request deletion of your data
Opt-out of marketing emails at any time

To exercise these rights, email us at support@gkmasala.com.

Email & SMS Communications

With your permission, we may send you:

Order updates and delivery notifications
Promotional emails or special offers

You can unsubscribe from marketing emails anytime using the “Unsubscribe” link or by contacting us.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the date of the last revision.

Last updated: [07/07/2025]

Your privacy is important to us. Thank you for trusting GK Masala

Privacy Policy